Frequently Asked Questions

BRAND AND WEBSITE DESIGN QUESTIONS

WHAT TYPES OF BRAND COLLATERAL DO YOU DESIGN?

This is the fun part! Brand collateral is a way to express and represent your brand in various visual and media. Some examples include business cards, stationary, media kit, social media templates/covers, podcast graphics, email signatures, brochures, tickets, coupons, and much more!

do you offer website maintenance?

One month of website maintenance is offered with all brand & web design projects. Beyond that, I also offer monthly retainers for custom changes, general updates, adding pages, etc.

WHAT FILES DO I RECEIVE?

Original vector, PNG, and JPG files are included for each deliverable item. All color variations will also be included. No font files or licenses are sent directly to you; however, I'll send the links for your brand to legally own it.

DO YOU OFFER REVISIONS?

Yes, two revisions are built in for each deliverable item.

WHAT PLATFORM(s) DO YOU DESIGN AND HOST WEBSITES ON?

Depending on the framework of your business, I either design on Webflow or Wordpress.

I'll recommend for Wordpress paired with Bluehost for businesses on an extreme budget or anything that requires specific plugins and widgets.

For e-commerce, portfolios, and informational businesses, I LOVE utilizing Webflow to create quality, custom web designs with coding built in on the backend. It's also the easiest for my clients to go in and edit their products, blog content, and .

WHAT ARE MY RESPONSIBILITES?

The biggest responsibility is communicating via video call or in-person to go over each stage of the process: strategy, revisions, and finalizing of the brand. It typically only takes five meetings to get your feedback and approval on strategizing and designing your brand and website.

Other than that, filling out forms and sending files in your client portal is essential. It's easy to check because all of the forms are in one centralized log-in protected place. Some of the forms include questionnaire, contract, invoices, and approvals.

Do you traveL? if so, what ARE the additional fees?

Yes, yes, and yes! My passport and suitcase are ready to go. I offer two flat rate travel fees for all projects under a week. Please inquire for more information.

PHOTOGRAPHY QUESTIONS

WHAT'S INCLUDED IN A BRAND PHOTO SESSION?

2-3 locations
5-6 outfit changes
100-150 final images

DO YOU OFFER RECURRING PHOTO SESSION DISCOUNTS?

If you're interested in recurring sessions with me as you're go-to brand photographer, I offer huge savings on quarterly or monthly sessions.

Do you traveL? if so, what ARE the additional fees?

Yes, yes, and yes! My passport and suitcase are ready to go. I offer flat rate travel fees for both U.S. locations and International. Please send me an email at hello@morganmasseymedia.com to receive all the details.